Get in Touch
We’re here to help! Whether you have a question,
need advice, or just want to say hello — reach out to us.
Call Us
Mon – Fri, 9am – 6pm
Email Us
We reply within 24h
Visit Us
123 Pet Care Street,
London, England
Live Chat
Chat with us
Mon – Fri, 9am – 6pm
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Frequently Asked Questions
Find quick answers to common questions.
Choose your products, select “Subscribe & Save” on the product page, pick a delivery frequency (every 2, 4, 6 or 8 weeks) and checkout. You can pause, skip or cancel anytime from your account.
If you’re not happy with an unopened product, you can return it within 30 days for a full refund. Opened food can be exchanged if your pet doesn’t like it — just contact us.
At the moment we deliver across Bulgaria and selected EU countries. Shipping costs and times are calculated at checkout. Orders over $49 ship free.
Once your order ships, you’ll receive an email with a tracking number and link. You can also follow your order status in My Account → Orders.
Our Store
Visit our store in London and discover
our full range of pet products!
123 Pet Care Street, London, England
Join Our PawHaven Family
habits, made
easy ♡